Imagine you are singing in a choir. You are doing your best, just like everybody else. Suddenly, somebody turns to you and points out that you are not singing the right note. If you are told off in a harsh way, you may feel bad about it, and if this happens too often you might not only feel upset about the choir but might even leave it for good. Eventually, the whole choir could end if everybody just leaves.
It is the duty of the choir conductor (the ESA team head) to be able to address every single situation in the right way, to make everyone feel heard and encouraged.
In the third video of this new series of ESA Masterclass, Nicolas shares some lessons learned in his decades as a team leader on what it takes to keep a team together through mutual trust and recognition and make all members work in a harmonious way, like singers of a well-tuned choir.
With 35 years of experience at ESA, Nicolas Bobrinsky is the former Head of Ground Systems Engineering & Innovation Department. He initiated and further managed the Space Situational Awareness and later the ESA Space Safety Programme.
In four episodes of this new series of ESA Masterclass, Nicolas takes us through major events in his career at ESA, covering cornerstone missions, first attempts, overcoming technical challenges, leading diverse teams and solving the unexpected problems that are part of any space endeavour.